YADA HOLDINGS PRIVACY POLICY
1. Introduction
This privacy policy describes how YADA Holdings collects, uses, stores, and protects the personal information of users of our website and services. By using our website or services, you agree to the terms of this policy.
YADA Holdings is committed to protecting your privacy and complying with the Protection of Personal Information Act (POPIA) of South Africa. We will only process your personal information in a fair, lawful, and transparent manner.
2. Personal Information We Collect
We may collect the following types of personal information:
– Contact details such as name, email address, phone number, and physical address
– Demographic information like age, gender, marital status, and family details
– Financial information for donations and purchases, including bank details
– Records of your interactions with us, such as prayer requests and counseling notes
– Photos, audio, and video footage taken at our events and services
– Technical information like IP addresses when visiting our website
We may also collect sensitive personal information such as:
– Health information provided during pastoral care
– Religious affiliation and activities like church attendance
– Prayer requests containing sensitive personal details
3. How We Use Your Information
We use your personal information for the following purposes:
– To provide you with our products, services, and information you request
– To communicate with you about our ministry, events, and activities
– To process donations and payments
– To improve our website and services
– To comply with legal and regulatory requirements
We will only use your information for the purposes for which it was collected, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If we need to use your personal information for an unrelated purpose, we will notify you and explain the legal basis which allows us to do so.
4. Sharing Your Information
We may share your personal information with:
– Our staff and volunteers who need to process your information to serve you
– Third-party service providers who process data on our behalf, such as payment processors
– Law enforcement agencies, courts, regulators, government authorities or other third parties where we believe this is necessary to comply with a legal or regulatory obligation, or otherwise to protect our rights or the rights of any third party
We will not sell your personal information to any third party.
5. Data Security
We have put in place appropriate security measures to prevent your personal information from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. We have procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
6. Your Rights
You have the right to:
– Request access to your personal information
– Request correction of your personal information
– Request erasure of your personal information
– Object to processing of your personal information
– Request restriction of processing your personal information
– Withdraw consent at any time where we are relying on consent to process your personal information
To exercise these rights, please contact us at [email protected] We will respond to your request within 30 days.
7. Changes to this Policy
We may update this privacy policy from time to time. The current version is available on our website at all times. By continuing to use our website and services, you accept the terms of the updated policy.
8. Contact Us
If you have any questions about this privacy policy or our data practices, please contact us at:
YADA Holdings
Phone: +27 (79) 972-6585
admin@yadaholdings.com